Customer Testimonials

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DealerRater Jul 4, 2022

Awesome staff and service! Pleasurable experience. Staff was courteous throughout the process. Catherine was fantastic!

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DealerRater Jun 17, 2022

They have the best associates and they make sure all needs are meet. Tge place is very clean

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DealerRater Jun 11, 2022

Jaguar Columbia is very responsive to requests most particularly with service needs. I feel quite secure when my car is in their hands. Personnel is very friendly and easy to work with. The dealership is kept super clean.

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DealerRater Jun 4, 2022

Dealership had professional trained sales and finance people. Everything went well with our purchasing experience.

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DealerRater May 5, 2022

After rotating the wheels the tire pressure was not adjusted on my i-pace. S/b 44psi in the back and 37psi in front. Currently my front left is 45psi and front right is 39psi (slow leak tire)

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DealerRater May 3, 2022

Great place and great customer services. Happy place to go to and get help. Great

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DealerRater Apr 8, 2022

Katherine was a 5 star service person. Rate dealership a 3 because wanted to buy my f pace from them last year and they wouldn’t deal. Bought in Atlanta instead.

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DealerRater Mar 28, 2022

I took my Jaguar XJ for a service appt that went very well. I was given a time frame for completion and my car was done as stated. The staff was all very friendly and professional. I even took a test drive in a Jaguar F-Pace while I was waiting which it was a very nice drive. I would definitely recommend the dealership to family and friends.

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DealerRater Mar 25, 2022

My service appointment went smoothly and I was informed of any changes or procedures that needed to be added to the service. Linda is awesome!!

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DealerRater Mar 24, 2022

I bring my Jaguar XJL to this dealership, because I know the service here is done by true professionals,that know my car inside out.I trust the technicians and mechanics.I presently had my càr in for some repairs,and I was very pleased with the outcome!This is my second vehicle purchase from this dealership!

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DealerRater Mar 22, 2022

The absolute BEST buying experience I have ever had. I found the perfect car with the help of my sales man Darryl and the most professional & amazing finance manager amita! I have already recommended land rover to friends & family. I recommend them for the most professional and timely car buying experience out there.

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DealerRater Mar 21, 2022

My experience at the dealership was a good experience. Check-in with Linda was very sooth and quick. She went over all repairs to make sure she had everything down correct. Quite area was a hit since I was working on tax information. After repair was complete Linda went all everything with me to make sure I was happy with everything. She thank me for allowing Jaguar Columbia to service my car and told me they were there when needed again. The way Linda treated me as a returning customer was great.

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DealerRater Mar 18, 2022

Great service, very friendly and professional. T H A N K S for all your help.

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DealerRater Mar 12, 2022

Great experience. Friendly and knowledgeable staff. Would recommend to friends and family. Will be back.

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DealerRater Mar 11, 2022

Luis is awesome!!! Very smooth process and I’m happy with my purchase!! He went above and beyond

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DealerRater Mar 10, 2022

Very professional, great customer service. All questions and concerns was answered. Highly recommend. Thank you!

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DealerRater Mar 9, 2022

Friendly and curtious staff. Lobby kept clean. Place appears to look a lot empty and low on snacks and coffee machine is missing! Other than that, it's a pleasant atmosphere!

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DealerRater Mar 9, 2022

My experience with the Jaguar Columbia for repairs was good experience. Kathy was great. She kept me informed on status of my repairs in timely manner and she continue to check and make sure I was comfortable while I waited.

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DealerRater Mar 6, 2022

Lonnie and Anita were amazing! Quick, helpful, and kind! I would recommend this dealership to anyone!

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DealerRater Mar 2, 2022

Professional, honest and courteous service dealer by far. Service is way beyond what other dealers claim to be. Katherine is the best.

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DealerRater Feb 25, 2022

I recently took my E-Pace to Jaguar Columbia for a service. I could not have been more pleased. The staff were courteous and professional. While I waited for my car, I took advantage of the facilities in the great cafe! I cannot speak too highly of my experience. I highly recommend the dealership.

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DealerRater Feb 23, 2022

Katherine is awesome. Great customer service. Reasonable wait time. I will visit this dealership again.

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DealerRater Feb 18, 2022

I have been with this dealership since 2015 and have endured nothing hut exceptional service. I even was able to get another vehicle with them and they treated me with kindness and professionalism. I am in the planning stages of purchasing another vehicle from them within the next year or so.

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DealerRater Feb 17, 2022

I recently had service done at this dealership and was very satisfied. My service agent was courteous and efficient. I have been using this dealership for service since I purchased my Jaguar in 2019. Even though I live over an hour away I will continue to use this dealership. I have never been disappointed.

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DealerRater Feb 12, 2022

Great Customer service, clean neat and organized showroom and a great cafe with big screen TV and available beverages. Would recommend this dealership to anyone.

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DealerRater Feb 11, 2022

Great service, fast, employees friendly and helpful. Makes the visit enjoyable and will be back

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DealerRater Feb 10, 2022

From the moment my car arrived at your dealership, it received immediate attention by your Service Lead, Linda Hughes. Linda kept me informed of the repair status, and followed up through completion. When I bring my FPace into your dealership, I have always experienced possibly the very best customer service of all time and I want to personally address the credit to Linda. Linda is a remarkable person and representative of your dealership.

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DealerRater Feb 8, 2022

My service was excellent and completed quickly. All my questions were answered by the knowledgeable, professional, and courteous service team. They are definitely recommended!

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DealerRater Feb 4, 2022

Jaguar Columbia from Linda and Tony in service and even Frank as GM did a wonderful job fighting (yes fighting) with JLR to properly repair the defunct telematic unit in my F type. Dustin (tech) diagnosed the issue months ago but had to "prove" his case to JLR. With the help of all above he was successful. The downside is the regional JLR rep. was absent in her duties and by that absence gave the strong impression she did not care. Again thanks to all above for pleasing a lifelong Jaguar customer in the difficult times.

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DealerRater Feb 3, 2022

Everyone in involved in the service of my XJL were professional and caring, especially Linda Hughes.

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DealerRater Jan 28, 2022

An honest and reliable company. Gave me the benefit oof Doubt during a misunderstanding. They are definitely recommended.

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DealerRater Jan 27, 2022

Katherine was very helpful having my XJ serviced. She arranged the pickup and delivery even with me living 90 miles from the dealership.

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DealerRater Jan 23, 2022

My experience with Jaguar Land Rover Columbia has always been one of satisfaction. From service to sales and finance, JLR continues to uphold its reputation as a true luxury vehicle dealership.

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DealerRater Jan 20, 2022

We got lost on the way to our appointment , and were one hour late. Katherine Cid-Pine ushered me in anyway with smiles and understanding. I had a Routine service, covered by my warranty, with no charge. Great service, Great people.

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DealerRater Jan 20, 2022

The representative did a wonderful job of getting my vehicle looked at. I was traveling through the area. She took that inconsideration and got my vehicle look at quickly.

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DealerRater Jan 7, 2022

Great service during the regular servicing of my vehicle. I will continue to visit when I need to.

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DealerRater Jan 2, 2022

Aaron was so helpful! He walked me through the entire process and made sure that I knew that he is available if I ever need assistance!

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DealerRater Dec 31, 2021

Awesome professional experience clean beautiful comfortable location. My service rep Linda Hughes the best everytime

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DealerRater Dec 16, 2021

My first experience with the service department was excellent service. Staff very friendly and knowledgeable.

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DealerRater Dec 2, 2021

Service was timely and they provided a nice space for waiting. I was able to get a lot of work done while they have me an oil change and alignment

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DealerRater Nov 30, 2021

My experience at Jaguar Columbia was excellent. The vehicle was as advertised and the Jaguar team was on point with the entire sale.

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DealerRater Nov 25, 2021

Had to wait 2 weeks for an appointment but when I got there Linda Hughes was very helpful and got my AC repaired in 2 hrs 15 min. There is a need for more Technicians as being without AC for two weeks is not what I paid for when I bought a Jaguar. I have been buying Jaguars for over 23 yrs in the US an also owned one in England previously.

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DealerRater Apr 18, 2019

Thanks to our sales guy Darrell Crews we appreciate your knowledge, understanding, patience and helping us choose the right car for us. We are happy

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DealerRater Sep 21, 2018

I took my f-type in for an annual service and they kindly provided an E-Pace loaner so I could make my way back to Augusta where I’m from. Picked up the car two days later @ 10:30am and shortly after departing, my car developed a violent steering wheel vibration. The wheels and tires were brand new and only mounted 1 week prior to the service visit; No vibrations prior to the visit. I got lunch and afterwards headed right back to the dealer. The tech who performed the work, while seasoned, had also overlooked resetting the ‘Service Required’ indicator on the ...

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DealerRater Aug 25, 2017

Love going in to get my LR service here. I'm always treated with loyalty and the service is excellent. Will definitely purchase my next Discovery from them.

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DealerRater Jul 2, 2017

Bob and Celeste were so helpful and made sure our purchasing experience was a positive one. They both went out of their way to assist us.

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DealerRater Jun 30, 2017

I thought the service was wonderful! Christopher Edenfield is a very pleasant and knowledgeable gentleman and made it a wonderful experience. Everyone was very friendly. I will recommend this Dealership to all my family and friends. Thank you

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DealerRater May 1, 2017

Great service and great product. James was knowledgeable and helpful. The people were friendly and helpful ad the whole process was very efficient. No complaints

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